YandK Co., Ltd. (hereinafter referred to as the “Operator”) establishes these Terms of Use (hereinafter referred to as the “Terms”) for the provision of the terminal rental-based tourism information service “Your Guide” (hereinafter referred to as the “Service”).
By using the Service, users are deemed to have agreed to these Terms.
Article 1 (About the Service)
The Service provides tourism support services, including tourism information, facility information, map information, route guidance, and other related services through the application “Your Guide” (hereinafter referred to as the “Application”) installed on smartphones, tablets, and other devices (hereinafter referred to as “Rental Devices”) provided by the Operator.
The details of the Service, areas of availability, operating hours, and methods of use shall be separately announced by the Operator through means determined by the Operator.
Article 2 (Application for Use)
Users shall apply to use the Service through the methods specified by the Operator.
Users shall provide accurate information when applying for use of the Service.
The Operator may refuse to approve an application in any of the following cases:
- When there is a possibility that the applicant may violate these Terms;
- When the applicant has previously been subject to suspension or other restrictions regarding use of the Service;
- When the Operator otherwise determines that the application is inappropriate.
Article 3 (Use of Rental Devices)
The Operator shall provide Rental Devices to users for the purpose of using the Service.
Ownership of Rental Devices shall remain with the Operator, and users may use such devices only for the purpose of using the Service.
Users shall not transfer, lend, resell, or otherwise dispose of Rental Devices to any third party.
Users shall properly manage Rental Devices and use them in accordance with normal operating procedures.
Article 4 (Return of Rental Devices)
Users shall return Rental Devices after completing use of the Service at the location and by the method designated by the Operator.
If a user fails to return a Rental Device, the Operator may request that the user take necessary measures for its return.
Users shall return Rental Devices and any accessories in substantially the same condition as when they were provided.
Article 5 (Loss, Damage, or Malfunction of Rental Devices)
Users shall promptly notify the Operator if they discover any loss, theft, damage, malfunction, or other abnormality involving a Rental Device.
If a Rental Device, accessories, or other equipment are damaged due to the user’s intentional act or negligence, the Operator may charge the user for repair costs or other reasonable expenses.
Malfunctions caused by normal use or deterioration over time shall not be the responsibility of the user.
Article 6 (Prohibited Activities)
Users shall not engage in any of the following activities when using the Service:
- Using Rental Devices or the Application for purposes other than the Service;
- Changing settings, disassembling, modifying, or otherwise interfering with the normal operation of Rental Devices;
- Illegally obtaining, reproducing, modifying, or publicly distributing the Application or information provided through the Service;
- Causing inconvenience, disadvantage, or damage to other users or third parties;
- Engaging in any activity that violates laws, regulations, or public morals;
- Any other activity deemed inappropriate by the Operator.
Article 7 (Use of Location Information, etc.)
The Service may collect users’ location information and other usage information for purposes such as providing tourism guidance, route navigation, and improving the Service.
The Operator shall appropriately handle collected information in accordance with its separately established Privacy Policy.
Users agree that location information and other information may be used to the extent necessary for providing the Service.
Article 8 (Information Provided Through the Service)
The Operator provides users with information regarding tourist facilities, shops, events, transportation, and other related matters.
The Operator does not guarantee the accuracy, completeness, timeliness, or reliability of the information provided.
Users shall independently confirm details such as facility operating hours, fees, reservations, and available services.
Article 9 (Third-Party Services)
The Service may include services or information provided by third parties. Such services may be subject to the terms and conditions established by their respective providers.
Article 10 (Modification, Suspension, or Termination of the Service)
The Operator may modify, suspend, or terminate all or part of the Service without prior notice to users in any of the following cases:
- When conducting system maintenance or updates;
- When unavoidable circumstances occur, such as disasters or communication failures;
- When the Operator otherwise determines it necessary.
Article 11 (Disclaimer)
Except in cases arising from the Operator’s intentional acts or gross negligence, the Operator shall not be liable for any damages incurred by users through use of the Service.
The Service may become unavailable due to circumstances beyond the Operator’s control, including communication conditions, device performance, or third-party services.
Users shall conduct tourism activities safely and at their own responsibility.
Article 12 (Handling of User Information)
The Operator’s handling of user information shall be governed by the Privacy Policy separately established by the Operator.
Article 13 (Governing Law and Jurisdiction)
These Terms shall be governed by the laws of Japan.
In the event of any dispute arising in connection with the Service, the court having jurisdiction over the location of the Operator’s principal office shall have exclusive jurisdiction as the court of first instance.
